Terms of Use & Privacy Policy

Last Updated: 02/08/2018

Personal Information:
As a general policy, TheLifeTree.com only collects personal information from you when you voluntarily provide it to us by:

• Placing an order;
• Registering on the Website;
• Contacting us (including our customer service representatives and other employees) by email, telephone or through any of the contact forms found on our website;
• Completing any surveys or on-line forms. In connection with these activities, we may collect personal information, including, but not limited to, your name, physical address, e-mail address, telephone number, credit card number, credit card expiration date, other unique identifiers, website password, username, and other demographic information.

The Way We Use Information:
TheLifeTree.com respects your personal privacy. We will not release your name, street address, telephone number or email address to external sources without your consent, unless required to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law. The information we collect about you is required only to process orders and to provide product information. Although you may be contacted by TheLifeTree.com fulfillment staff personnel in the course of business, we will NEVER participate in unsolicited e-mail (spam) by providing your information to external solicitors. All information given to TheLifeTree.com is confidential. Our online ordering system uses the industry-standard Secure Sockets Layer (SSL) technology to encrypt the information you send us when you place your order. The information is encrypted on your computer, sent through the Internet as scrambled code, and unencrypted on the store's secure server. It is secure and cannot be read in transit.

Payments:
Products or services sold on this site will be billed by TheLifeTree.com or its fulfillment agency.

Children:
We do not direct our Website to, nor do we knowingly collect any personal information from, children under eighteen.

Third Party Websites:
Our Website may contain links to other third party Websites (such as those of our marketing partners or advertisers), which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these Websites. Accordingly, we recommend that you review the privacy policy posted on any web site that you may access through our Website.

Unforeseen Circumstances:
As we continue to develop our business, we or our affiliates may sell or buy other businesses or entities. In such transactions, personal information may be one of the transferred business assets. Also, in the event that TheLifeTree.com or substantially all of its assets are acquired, your personal information may be one of the transferred assets.

Return Policy:
30 Day Satisfaction Guarantee (unless otherwise stated) for U.S. orders. If, for any reason, you are not totally satisfied with the results of the products, simply notify us by telephone within 30 days from date of purchase to obtain a Return Authorization#, and return the unused portion of the product and packaging for a product price refund (shipping charges are not refundable). If multiple bottles of the same product were part of the order (greater than 30 day supply), it is expected and required that additional bottles be returned unopened. If these items are opened they are not subject to the Return Policy, and are non-refundable. 

All return orders require a Return Authorization Number. No returns will be exchanged or credited unless accompanied by a valid return authorization number and the unused portions (including packaging) returned. IMPORTANT: You must ship your return INSURED. If we receive your return damaged, or the shipment is lost, we will not be able to issue refund or credit (you will then be able to seek reimbursement from the courier company). These guidelines were created to keep you satisfied, while at the same time ensuring we can continue to provide a quality product at an affordable price to other happy customers for years to come. Returning without complying with our policy will unfortunately deem your transaction non-refundable. (Note: Refund policy only available for domestic U.S. shipped orders - all international orders are non-refundable.)

Shipping:
Orders are generally processed within 48 business hours of order placed. Delivery dates and times are dictated by the carrier or courier of customer's choosing, and are subject to their routing availability and scheduling (Note: Saturday & Sunday deliveries are not available for UPS. Sunday delivery is not available for USPS). Non business days are not counted in delivery date calculations. 
Customs & Duties -- Individual countries may add customs or duty charges to your order. International customers are responsible for the cost of any applied customs charges. If during initial shipping a merchandise package is refused or unclaimed by the receiver without due notification to us, a 15% re-stocking fee will be applied upon return shipment receivership. In these situations, the applicable re-stock charge will be subtracted from the product credit.

Education Only:
This information is not to be considered advice or a substitute for medical treatment. It is merely intended to educate and possibly help you make positive informed decisions about your health. We make no claims whatsoever expressed or implied of any cure or for any disease. The products are for experimental use only. These statements have not been evaluated by the Food and Drug Administration; not intended to diagnose, treat, cure or prevent any disease. Detoxification benefits are recommended based upon traditional uses and are not yet generally recognized as substantiated by competent and reliable scientific evidence. Devices and nutritional or other products are not offered to diagnose or prescribe for medical or psychological conditions nor to claim to prevent, treat, mitigate or cure such conditions, nor to recommend specific products as treatment of disease or to provide diagnosis, care, treatment or rehabilitation of individuals, or apply medical, mental health or human development principles, to provide diagnosing, treating, operating or prescribing for any human disease, pain, injury, deformity or physical condition. Any use of the products are experimental and based upon your informed consent and private license. Testimonial results are not typical and your results may vary. The information on this site is not a substitute for medical advice from your primary care physician.

Disclaimer:
The information contained within this site is provided "as is" with no warranty, express or implied, for their accuracy or reliability. You use this site at your own risk, and acknowledge that, while every effort has been made to correct errors before they appear, this site may include certain inaccuracies, errors, or omissions. TheLifeTree.com makes no representations as to the suitability, reliability, availability, timeliness, and accuracy of the information on this site for any purpose. Information on this site have not been evaluated by the Food and Drug Administration, and are not provided or evaluated by medical institutions and professionals. TheLifeTree.com shall not be held liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (whether or not TheLifeTree.com has been notified of the possibility of such damages). TheLifeTree.com expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement to the full extent allowed under the law. Furthermore, no advice or information, whether oral or written, obtained by you from TheLifeTree.com shall create any warranty. Depending on the state or jurisdiction where you reside, some of the exclusions or limitations of liability for consequential or incidental damages listed above may not apply to you. Any material downloaded or otherwise obtained from or made available on the site is done at your own discretion and risk. TheLifeTree.com expressly disclaims any responsibility for damage to your computer system or loss of data that results from the download of any such material.

Indemnity:
You agree to indemnify and hold TheLifeTree.com, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of content you submit, post to or transmit through this website, your use of this website, your connection to this website, your violation of the Terms of Use, or your violation of any rights of another person or entity.

Disputes:
As part of the consideration that the Web site requires of the Visitor to view, use, or interact with this site, Visitor agrees to use binding arbitration for any claim, dispute, or controversy ("CLAIM") of any kind (whether in contract, tort or otherwise) arising out of or relating to the purchase or any product, including solicitation issues, privacy issues, and terms of use issues. Arbitration shall be conducted pursuant to the rules of the American Arbitration Association, which are in effect on the date a dispute is submitted to the American Arbitration Association. Information about the American Arbitration Association, its rules, and its forms are available from the American Arbitration Association, 335 Madison Avenue, Floor 10, New York, New York, 10017-4605. Hearing will take place in the city or county of the Seller. In no case shall the Visitor have the right to go to court or have a jury trial. Visitor will not have the right to engage in pre-trial discovery except as provided in the rules; you will not have the right to participate as a representative or member of any class of claimants pertaining to any claim subject to arbitration; the arbitrator's decision will final and binding with limited rights of appeal. The other party shall reimburse the prevailing party for any and all costs associated with the dispute arbitration, including attorney fees, collection fees, investigation fees, travel expenses.

Jurisdiction and Venue 
If any matter concerning this purchase shall be brought before a court of law, pre- or post-arbitration, Visitor agrees to that the sole and proper jurisdiction to be the state and city declared in the contact information of the web owner (Lee County, Alabama) unless otherwise here specified. In the event that litigation is in a federal court, the proper court shall be the closest federal court to the Seller's address (Lee County, Alabama).

Applicable Law
Visitor agrees that the applicable law to be applied shall, in all cases, be that of the state of Alabama.

Trademarks and copyrights:
Website property of Aurora Designs. The trademarks, logos and service marks ("Marks") displayed on this Site are the property of Aurora Designs / TheLifeTree.com or other third parties. You are not permitted to use the Marks without the prior written consent of TheLifeTree.com or such third party which may own the Marks.

Changes:
If we change this Privacy Policy, we will post those changes here and revise the Effective Date accordingly.

How To Contact Us:
If you have any further question regarding the Terms of Use and Privacy Policy, please address your correspondence to:

TheLifeTree.com
Box 1329
Smiths Station, AL 36877